Welcome to HeavenlyMatches, where we specialize in facilitating meaningful connections through our matchmaking services. By utilizing our platform, you entrust us with your personal information to help you find your perfect life partner. Your privacy and consent are of utmost importance to us, and we want to ensure you understand how we handle your data.
When you register for our services, you willingly share personal details such as your name, gender, date of birth, contact information, educational and employment background, photos, marital status, and interests. Additionally, for paid services, sensitive data like bank account or card information may be necessary for transactions. Any testimonials or success stories you provide, along with associated photos, are also considered information submitted by you. Participation in surveys, contests, promotions, or events may entail voluntarily sharing further details. Moreover, interactions with our customer care team may involve disclosing relevant information for monitoring, training, or service improvement purposes.
Your engagement with other users, including chats, messages, and published content, is an integral part of our service and is processed accordingly.
We gather information about your activity on our platform, such as login times, features used, searches conducted, clicked items, and pages visited. Device-related details like IP address, device ID, specifications, app settings, browser type, and operating system are also collected. These help us optimize your experience and troubleshoot any issues efficiently.
In addition to the data you directly provide, we may receive information from third-party sources. If you opt to use social media login credentials (e.g., Google SSO/Apple ID) to access our services, certain information from your social media account may be shared with us. This feature streamlines the login process and may enhance your experience on our platform.
Your privacy and security are paramount to us, and we handle your data with the utmost care and respect. By utilizing our services, you consent to the collection, processing, and sharing of your information as described above. Should you have any concerns or inquiries regarding your data, please feel free to reach out to us.
Thank you for entrusting Heavenly Matches with your journey to find love and companionship.